Our progress
We use the EcoVadis sustainability assessment as an objective metric for our sustainability development. In 2023, we improved our EcoVadis score, but we were not able to keep the gold medal as the score limits were raised.
In 2023, we received a score of 69 (67) and thus a silver medal in the EcoVadis ranking. With the overall score, we belong to the top 4% of companies rated in our industry.
Environment (E): Growing our business while lowering the pressure to the environment
In 2023, we completed the actions set out in our roadmap for reducing the CO2 emissions from product transports. We exceeded our target of collecting emissions data for 40% of our transports in Western markets, collecting data for 54% of our product transports. We also added CO2 emissions aspect in our partnership selection criteria.
Greenhouse Gas (GHG) inventory
In August 2024, we completed our first comprehensive Greenhouse Gas (GHG) inventory, covering all aspects of our operations. Our analysis also revealed that the majority of our GHG emissions come from product lifecycles, with transportation of goods also contributing significantly. We are committed to continuing this level of transparency as we work to reduce our environmental impact.
Raw material waste
Our operations generated raw material waste 0,16 tons/ MEUR in proportion to net sales in 2023 (0,26 tons/MEUR net sales in 2022). The waste was generated in countries that are included in the graphic. Our other operating countries did not send product waste for destruction during the reported years.
Sustainable products
In 2023, our sustainable plastics sales increased again from the previous year. Out of all plastics sales, the share of bio plastics and recycled plastics was 2,7%. Quantitatively, we are still in the early stages, but the direction is very encouraging.
Social (S): Improving the Telko experience for people in our value chain
In 2023, we paid special attention to the engagement and wellbeing of our employees by e.g. developing leadership and change management skills throughout the organization. Our employee engagement survey 2023 resulted in a great PeoplePower rating of 80,8 (81,8 in 2022).
Safety culture
In 2023, we started to build a better safety culture for the company. For example, we established a routine of starting meetings with safety issues, defined what personal protective equipment our employees need in their work and bought the missing equipment. We achieved 87% of our 2023 target of two safety walks at each of our own sites and subcontractor warehouses.
NPS
To further develop our operations, we measure how well we are serving our customers. In 2023, our customer Net Promoter Score (NPS) was 60 (65 in 2022).
Governance (G) : Driving sound governance practices at all levels
We have a gender distribution target within the 40–60 span, which we again met in 2023.