Our progress in 2023

We use the EcoVadis sustainability assessment as an objective metric for our sustainability development. In 2023, we improved our EcoVadis score, but we were not able to keep the gold medal as the score limits were raised.

Telko__EcoVadis_Scorecard_2023

In 2023, we received a score of 69 (67) and thus a silver medal in the EcoVadis ranking. With the overall score, we belong to the top 4% of companies rated in our industry.

 

Environment (E): Growing our business while lowering the pressure to the environment

In 2023, we completed the actions set out in our roadmap for reducing the CO2 emissions from product transports. We exceeded our target of collecting emissions data for 40% of our transports in Western markets, collecting data for 54% of our product transports. We also added CO2 emissions aspect in our partnership selection criteria.

Greenhouse Gas (GHG) inventory

In August 2024, we completed our first comprehensive Greenhouse Gas (GHG) inventory, covering all aspects of our operations. Our analysis also revealed that the majority of our GHG emissions come from product lifecycles, with transportation of goods also contributing significantly. We are committed to continuing this level of transparency as we work to reduce our environmental impact.

The_breakdown_of_our_GHG_emissions__into_different_categories

Raw material waste

Our operations generated raw material waste 0,16 tons/ MEUR in proportion to net sales in 2023 (0,26 tons/MEUR net sales in 2022). The waste was generated in countries that are included in the graphic.  Our other operating countries did not send product waste for destruction during the reported years.

Telko_Total_raw_material_Waste_2023

Sustainable products

In 2023, our sustainable plastics sales increased again from the previous year. Out of all plastics sales, the share of bio plastics and recycled plastics was 2,7%. Quantitatively, we are still in the early stages, but the direction is very encouraging.

Telko__Plastics_sales_bio-and-recycled_2023

 

Social (S): Improving the Telko experience for people in our value chain

In 2023, we paid special attention to the engagement and wellbeing of our employees by e.g. developing leadership and change management skills throughout the organization. Our employee engagement survey 2023 resulted in a great PeoplePower rating of 80,8 (81,8 in 2022).
Telko__PeoplePower_Rating_2023
Telko__Commitment_Index_2023
Telko__PeoplePower_Index_2023
Telko__Performance_Index_2023
Telko__Leadership_Index_2023
Telko__Engagement_Index_2023

Safety culture

In 2023, we started to build a better safety culture for the company. For example, we established a routine of starting meetings with safety issues, defined what personal protective equipment our employees need in their work and bought the missing equipment.  We achieved 87% of our 2023 target of two safety walks at each of our own sites and subcontractor warehouses.

Telko_Lost_Time_Injury_Frequency_Rate_2023

NPS

To further develop our operations, we measure how well we are serving our customers.  In 2023, our customer Net Promoter Score (NPS) was 60 (65 in 2022).

Telko_Customer_Net_Promote_Score_2023
 

Governance (G): Driving sound governance practices at all levels

We have a gender distribution target within the 40–60 span, which we again met in 2023.
Telko__Gender_distribution_2023
Telko__Management_positions_2023

Training

As in the previous year, 100 % of our employees completed the Code of Conduct training and Compliance training in 2023.

Telko_Code_of_Conduct_Compliance_trainings_2023

Whisteblowing

Our anonymous whistleblowing process makes sure that all concerned know how to report any suspected violations of our compliance policy. In 2023, there were 4 cases reported (8 in 2022). All the cases were investigated thoroughly.

Telko_Cases_reported_through_the_whistleblowing_channel_2023_updated

Sustainability reporting at Telko

From 2023, we will publish our sustainability information on this website and our key sustainability data will be included in the Aspo Plc’s Annual Report. Our sustainability reports 2018-2022 can be found in the Downloads section of this website.

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Sustainability data

More details about our progress can be found in this Sustainability Data Sheet. 

Access the data sheet